Intensive case management services are provided by 3 case managers to all residents. Case managers complete thorough assessments of each resident, helping them to establish a plan of action for their recovery and a transition to stable housing. Case managers connect residents to services and resources, monitor their access to these services, and help residents to adjust to the structured lifestyle of Mercy.
Mothers residing at Mercy regardless of whether or not they have custody of their children are offered regular parenting education and support services as they works towards reunification. Family-oriented activities are offered for mothers and their children to promote mother-child bonding and provide fun filled activities for families. Mercy’s Family Services Coordinator and Case Managers assist each mother in accessing community resources such as pre-natal care, psychological school testing, child care, school registration, and summer programs. Parent educators utilize a Strengthening Families Protective Factors approach in their work with the mothers that build upon the 5 protective factors that strengthen families. Pregnancy services are also provided to expectant mothers with the focus being on prenatal care and a healthy pregnancy for mother and child.
Onsite childcare is provided so mothers can have respite and attend appointments and on-site workshops and groups. Educational group activities are facilitated by childcare staff each day. Assistance is also provided to mothers at meal time, a particularly stressful period of the day, to lend support and encourage positive interaction between mothers and children.
Mandatory life skills education sessions are provided weekly. Topics include money management, health and nutrition, and job readiness skills. All of these help to build the women’s self esteem and strengthen them as they work on their recovery and their goals of self sufficiency.
Drug and Alcohol support groups are provided several times a week on site for all residents. The women also attend drug and alcohol groups outside of Mercy and their outpatient treatment facilities.