Mercy Hospice offers a range of residential and day services to assist homeless women, most of who are in recovery, with the mission of alleviating the poverty and family instability caused by serious addictions, associated trauma and mental health issues. Mercy Hospice fulfills an essential ministry of the Church by:

  • reducing poverty
  • restoring and strengthening families
  • promoting the integral health and well-being of those struggling to break the bonds of addiction

There are two broad categories of service delivery:

  • Residential Support for Women
  • Day Services for Women

Residential Support for Women

A 48-bed residence for single women and mothers with young children who are in recovery. In addition to shelter, residents receive three meals a day, and have access to secure mail service. With the goal of continued recovery and transition to more independent living situations, the women meet weekly with skilled case managers to identify and address the root causes of their homelessness. Residents are referred to appropriate off-site treatment programs and support groups, while receiving on-site life skills classes, parenting support and they attend drug and alcohol classes.

Day Services for Women

A nutritious and hot noon meal is provided, on average, for 50 to 70 day clients each weekday. Day clients are not residents. They are the homeless community currently residing on the street. These women are also offered case management services, as well as the opportunity to use a restroom, take a shower, obtain new clothing, and use the telephone.

On-Site Services

Intensive case management services are provided by 3 case managers to all residents. Case managers complete thorough assessments of each resident, helping them to establish a plan of action for their recovery and a transition to stable housing. Case managers connect residents to services and resources, monitor their access to these services, and help residents to adjust to the structured lifestyle of Mercy.
Mothers residing at Mercy regardless of whether or not they have custody of their children are offered regular parenting education and support services as they works towards reunification. Family-oriented activities are offered for mothers and their children to promote mother-child bonding and provide fun filled activities for families. Mercy’s Family Services Coordinator and Case Managers assist each mother in accessing community resources such as pre-natal care, psychological school testing, child care, school registration, and summer programs. Parent educators utilize a Strengthening Families Protective Factors approach in their work with the mothers that build upon the 5 protective factors that strengthen families. Pregnancy services are also provided to expectant mothers with the focus being on prenatal care and a healthy pregnancy for mother and child.
Onsite childcare is provided so mothers can have respite and attend appointments and on-site workshops and groups. Educational group activities are facilitated by childcare staff each day. Assistance is also provided to mothers at meal time, a particularly stressful period of the day, to lend support and encourage positive interaction between mothers and children.
Mandatory life skills education sessions are provided weekly. Topics include money management, health and nutrition, and job readiness skills. All of these help to build the women’s self esteem and strengthen them as they work on their recovery and their goals of self sufficiency.
Drug and Alcohol support groups are provided several times a week on site for all residents. The women also attend drug and alcohol groups outside of Mercy and their outpatient treatment facilities.